Q. Can I create my own basket?
A. Definitely! Select our Special Requests-Create
Your Own Basket category on our home page and tell us what you are looking
for. One of our designers will contact you with specifics and pricing.
Q. Can you deliver my gift
A. Sensational Baskets' courier delivers personally to 135 metro Atlanta
zip codes. Arrangements may be made for personal delivery to other locations
outside our normal delivery area. All other deliveries are sent UPS or
Fed Ex. Choices are offered during the check out process.
Q. Do you ship outside
A. We can ship anywhere in the United States or around the world. Just
give us an accurate, current address and we will get it there. Keep in
mind overseas orders go by air and are more expensive.
Q. Can I use our UPS or
Fed Ex account to ship our gift?
A. Yes, you may use your account - just put the account number in Special
Instructions at checkout.
Q. Can I send a gift to
someone in a hospital, hotel, resort etc.?
A. The only deliveries NOT available are to P O Boxes and APO or FPO addresses.
We have same day delivery service available in metro Atlanta- just make
sure the recipient will still be at the address provided.
Q. Can you include wine
in my basket?
A. Unfortunately Georgia law prohibits us from purchasing and delivering
wine or any alcoholic beverage. You may bring your selection to our store
and we will be glad to put it in the basket and you may take it for your
own personal delivery or we can ship it out of state.
Q. Which credit cards do
A. We accept Visa, Master Card, Discovery and American Express.
Q. What if items pictured
in a basket are not available?
A. We try to keep all items in stock but of course a large order may make
that impossible. We will then substitute a similar item at equal or greater
Q. Do you charge sales
A. We must charge sales tax on any basket delivered in Georgia only. Georgia
law also requires us to charge sales tax on the delivery or shipping fee.
Each county in Georgia has it's own sales tax rate but the majority are
7% and that is what is charged for website orders. We will adjust that
to the rate of the delivery county before we charge your credit card and
send you a copy of the exact charges. The City of Atlanta charges 8% and
19 other counties charge 6%.