Q. Can I create my own basket?
A. Definitely! Select our Special Requests-Create Your Own Basket category on our home page and tell us what you are looking for. One of our designers will contact you with specifics and pricing.
Q. Can you deliver my gift personally?
A. Sensational Baskets' courier delivers personally to 135 metro Atlanta zip codes. Arrangements may be made for personal delivery to other locations outside our normal delivery area. All other deliveries are sent UPS or Fed Ex. Choices are offered during the check out process.
Q. Do you ship outside of Georgia?
A. We can ship anywhere in the United States or around the world. Just give us an accurate, current address and we will get it there. Keep in mind overseas orders go by air and are more expensive.
Q. Can I use our UPS or Fed Ex account to ship our gift?
A. Yes, you may use your account - just put the account number in Special Instructions at checkout.
Q. Can I send a gift to someone in a hospital, hotel, resort etc.?
A. The only deliveries NOT available are to P O Boxes and APO or FPO addresses. We have same day delivery service available in metro Atlanta- just make sure the recipient will still be at the address provided.
Q. Can you include wine in my basket?
A. Unfortunately Georgia law prohibits us from purchasing and delivering wine or any alcoholic beverage. You may bring your selection to our store and we will be glad to put it in the basket and you may take it for your own personal delivery or we can ship it out of state.
Q. Which credit cards do you accept?
A. We accept Visa, Master Card, Discovery and American Express.
Q. What if items pictured in a basket are not available?
A. We try to keep all items in stock but of course a large order may make that impossible. We will then substitute a similar item at equal or greater cost.
Q. Do you charge sales tax?
A. We must charge sales tax on any basket delivered in Georgia only. Georgia law also requires us to charge sales tax on the delivery or shipping fee. Each county in Georgia has it's own sales tax rate but the majority are 7% and that is what is charged for website orders. We will adjust that to the rate of the delivery county before we charge your credit card and send you a copy of the exact charges. The City of Atlanta charges 8% and 19 other counties charge 6%.